Privacy Policy

Last Updated: November 1, 2024

Our Commitment to Privacy:

At DocuScript, LLC, along with our subsidiaries, including Medscribeapp.com, (“we,” “us,” or “our”), we are committed to protecting your privacy. Through our services—such as transcription, video captioning, translation, and document-related functions—we will only process information as described here. By choosing to use our site and services, you agree to the terms of this Privacy Policy. We may periodically update these terms to reflect changes in our services or adjustments required by law, and we will inform you of these updates when applicable.

Additional Terms:

Your use of this website and our services is also governed by other agreements, including our Terms of Service, which you can view here: Medscribeapp.com Terms and DocuScript Terms. If you are under 18, please use our services only with the consent of a parent or guardian.

Information We Collect

Throughout your use of our services, we may collect the following types of personal data:

  • Identifiers: Such as your name and email address.
  • Location Data: General location information, like your IP address, for service optimization.

For data collected by our clients or partners (e.g., audio recordings), please reach out directly to them with any questions.

Methods of Data Collection

  • Data You Provide: Any recordings or information submitted through Medscribeapp.com are encrypted and used solely for transcription before securely returning to our clients. We do not share this data with any third parties unless explicitly stated.
  • Automatically Collected Data: When using our site or services, some information is collected automatically (e.g., through server logs).
  • Data from Third-Party Sources: We may also receive personal data from trusted third-party providers.

Usage of Personal Data

  • Service Improvement: To provide, maintain, and enhance our services, as well as to address security and continuity.
  • Communication: We may reach out to provide service-related information, including updates that may be of interest. You may unsubscribe from marketing emails at any time, but necessary service communications cannot be opted out of.
  • Compliance with Laws: We may disclose data to comply with legal requirements or to protect rights and safety.
  • Business Changes: In case of a business transaction, like a merger or acquisition.
  • Other Uses: With your permission or as necessary.

Should we intend to use your data in any way not listed here, we will inform you in accordance with applicable laws.

Sharing Information with Third Parties

We may share your personal data with trusted third parties to facilitate our services, while ensuring these parties adhere to our privacy commitments.

Data Security and Retention

DocuScript, LLC and Medscribeapp.com are based in the United States, with related entities and authorized third parties located globally. We store and manage personal data in compliance with this Privacy Policy, following data protection laws. We implement stringent security measures to protect personal data, though complete security can never be guaranteed. We retain data as necessary for our services, and may also retain de-identified data for longer periods in backups for business continuity.

Your Rights and Cookies

Cookies may be used to enhance site functionality. You can manage cookie settings in your browser; however, some features may not work if cookies are disabled. We may also use third-party analytics, such as Google Analytics, to improve our services. Additionally, certain third parties may place cookies to track user engagement and serve tailored ads. You can opt out of targeted advertising via the Network Advertising Initiative’s Consumer Opt-Out and the Digital Advertising Alliance’s Web Choices Tool.

For residents of the EU, UK, or Switzerland:

If you reside in these regions, additional rights apply to the handling of your personal data. Please reach out if you would like to exercise your rights to data access, correction, deletion, or transfer.

Contact Us

If you have any questions or concerns, feel free to contact us: